At NVVO.LIVE, we respect your privacy and work to protect the personal information you share with us across our website and any services we operate.
Information We Collect
We collect personal information only when it is reasonably necessary to:
-
Create and manage your account
-
Provide customer support and service communications
-
Process payments and prevent fraud
-
Improve our website and service experience
The information you provide may include your name, email address, device details you submit for activation/support, and basic usage/technical data (such as browser type, IP address, and device identifiers) collected through standard website tools.
How We Collect Information
We collect information in a fair and lawful way, including when you:
-
Submit forms on our site
-
Contact support
-
Purchase a subscription or service
-
Browse our site (through cookies and similar technologies)
When required, we obtain your consent and explain why we need the information.
Payments
Payments are processed through third-party payment processors. NVVO.LIVE does not store full credit card numbers on our servers. Your payment processor may collect and store payment details according to their own privacy policies and security practices.
How We Use Your Information
We use your information to:
-
Provide the services you request
-
Respond to support requests
-
Send service-related messages (e.g., activation updates, billing notices, important changes)
-
Maintain security, prevent abuse, and troubleshoot issues
-
Comply with legal obligations
We do not use your personal information for purposes that are unrelated to providing or improving our service without your consent.
Data Retention
We keep personal information only as long as necessary to:
-
Provide the services you requested
-
Meet legal, accounting, or security requirements
-
Resolve disputes and enforce agreements
When information is no longer needed, we take reasonable steps to delete or de-identify it.
Security
We use commercially reasonable safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, but we work to maintain appropriate protections.
Sharing Your Information
We do not sell your personal information.
We may share limited information with trusted third parties only when necessary to operate our service, such as:
-
Payment processors
-
Hosting, security, analytics, and customer support providers
These providers are permitted to use the information only to perform services for us.
We may also disclose information when required to comply with the law, respond to lawful requests, protect our rights, investigate fraud or abuse, or enforce our terms.
Cookies and Analytics
We may use cookies and similar technologies to help the site function properly, remember preferences, and understand how the site is used. You can control cookies through your browser settings, but disabling cookies may affect site functionality.
External Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.
Your Choices
You may decline to provide certain personal information, but this may limit our ability to provide some services (such as account access, support, or payment processing).
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us through our support channels listed on NVVO.LIVE.